Jan 21, 20221 min read

American Girl Headquarters Relocating

The American Girl headquarters and distribution center will be relocating in mid-summer 2022.

AG will move out of their current space in Middleton, 8440 Fairway Place, to another location within Dane County, Wisconsin. By June, AG’s distribution center will also merge with other Mattel facilities in Pennsylvania and California.

During the pandemic, American Girl has embraced teleworking, as they have shifted to a fully-remote call center and a hybrid corporate office. They also decided to consolidate the distribution center to make delivering packages more efficient to other areas of the US.

While this is a bit bittersweet considering I visited AG’s headquarters back in 2017, I’m excited to see the new headquarters! I hope to visit eventually once the pandemic is over. I’m hoping I can go next year when I graduate high school!

Here’s a picture of me at the soon-to-be-former headquarters. I look a little young because I was 12 back then. Today I turned 17!

39 Comments

there_by_the_sea

Jan 31, 2022

Happy late birthday! You are sooooo very adorable! AG should hire you as a PR intern! Hmmm... regarding the move? AG seems to be saving money. I really hate that AG is outsourcing phone calls to agents that don’t know ANYTHING about the dolls. They need people who love AG! Half the recent customer service agents didn’t know anything about the dolls and don’t seem to care. Mattel is just pinching pennies. Please hire only people who love the dolls, Mattel.

Admin

Feb 03, 2022

Replying to

I honestly agree. I don't call AG much, but I hope they at least give their agents better training in the future. It would be fun to work for AG... but I do want to be a filmmaker. I hope I can direct one of AG's movies someday, though! That would be fun.