This is NOT GOOD! I am so frustrated! I was playing American Girl World on Roblox, and I already collected all doll stars, which earned my the AG Hat, and I had a lot of data from the game saved, but when I logged in yesterday, my avatar was white, all doll stars were scattered, and the amount of money showed as "nil" which means non-existent. AAARRRGHHHH!
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NOOOOOOO!!!!! Thankfully I just started playing the game... However, I am so sorry that happened to you! Now we have to worry about losing our stars!!